Shipping & Payment

Shipping

COE Records UG (haftungsbeschränkt) behält sich für Sendungen eine Bearbeitungszeit von fünf (5) Werktagen vor. Wenn diese Zeit überschritten werden sollte, werden wir versuchen zeitnah darüber zu informieren.

COE Records UG (haftungsbeschränkt) reserves the right to use up to five (5) working days to handle and send out orders. If this time is expected to be overdrawn, we try to inform you as fast as possible.

SHIPPING METHODS
Depending on the destination we offer the following shipping methods, the prices vary depending on the size, weight and destination.
All parcels and packages are sent insured and tracked. We don’t make any exceptions from that.

If you don’t see a shipping method for your country of residence please contact us. Due to the ongoing COVID-19 Pandemic, some destinations like Japan, Australia, and other parts of the world are currently not available for shipping.

  • DHL Parcel
    We only send insured & tracked parcels. The covered amount is up to 50€

  • DHL Package
    Insured and tracked. The covered amount is up to 500€

  • Local pick-up in Berlin
    WE CURRENTLY DON’T OFFER LOCAL PICK-UP!
    Let us know if you want to pick up your order in Berlin. Please consider that we cancel orders if you don’t pick it up within fourteen (14) days.

We accept the following payment methods:

  • PayPal
    You can use your credit card if you don’t have a PayPal account.
  • Bank transfer
    Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.